The collapse of FTX in November 2022 left many users with lost funds and a path of uncertainty. If you were one of those users and haven't already filed a claim, it is crucial to act now. This guide will walk you through the five steps required to complete the FTX liquidation claim process, helping you recover what you may be owed.
FTX US vs. FTX Digital
Before diving in, it's important to understand the distinction between FTX Trading Ltd. (FTX US) and FTX Digital Markets Ltd. (FTX Digital). While both entities were part of the FTX Group, they operated under separate legal jurisdictions and liquidation proceedings.
- FTX US: Filed for Chapter 11 bankruptcy in the United States on November 11. 2022. Their claims process concluded on September 29. 2023.
- FTX Digital: Entered provisional liquidation in the Bahamas on November 10. 2022. followed by a winding-up order in November 2023. Their claim window is currently open, with a deadline of May 15. 2024.
Gather Required Documents
To file your claim, you will need to have the following documents readily available:
- Proof of identity: Government-issued ID like a passport or driver's license.
- Proof of your FTX account: Screenshots, account statements, or any documentation that confirms your account ownership.
- Transaction history: Details of funds deposited and withdrawn, if possible.
Access the Appropriate Claim Portal
Depending on which FTX entity held your funds, you'll need to access the correct claim portal:
- FTX US: The claim window for FTX US has already closed. If you missed this deadline, unfortunately, you won't be able to file a claim.
- FTX Digital: Visit the FTX Digital Claim Portal to register and submit your claim.
Complete the Registration Process
On the claim portal, create an account using your email address and a secure password. Once registered, you'll be guided through a series of steps to submit your claim. These typically involve:
- Entering your personal information.
- Uploading required documentation.
- Answering questions about your FTX account and holdings.
- Reviewing and submitting your claim for verification.
Stay Informed and Await Updates
Once you've submitted your claim, it's essential to stay informed about the ongoing liquidation process. The official channels for updates and communication will vary depending on the FTX entity involved.
- FTX US: Check the Kroll Restructuring Administration website for updates.
- FTX Digital: Monitor the FTX Digital Claim Portal and PwC's dedicated FAQ page for announcements and updates.
Remember, this guide offers a general overview, and you should always refer to the official resources provided by the respective liquidation entities for the latest information and any specific instructions. By following these steps and staying informed, you can increase your chances of recovering any potential losses from the FTX collapse.
What does FTX Liquidation Claim? What you may be owed? - I hope this article was informative.

















