Are you also facing "Metamask not showing balance issue"? Or it could be that your Metamask wallet's account balance is showing zero. This article will explain what to do when Metamask not showing balance and why is it happens.
Why is Metamask not showing balance?
This problem is mostly seen with new crypto users. Just like when you trade ETH on the Ethereum mainnet, it will not show up in your Matamask wallet. There could be many reasons for this, which we will tell you below.
In addition to this, some people's tokens show up as 0 on the Metamask network extension or app, but when they can do so by entering the contract address on etherscan or BSC scan (Binance Smart Chain Scan), they will see there to their token balance.
What to do when Metamask not showing balance?
First, check the wallet address where you received your coins to see the current balance of your coins. To do this, you can copy your wallet address and publish it in the block explorer corresponding to your network - Etherscan for Ethereum mainnet, Arbiscan for Arbitrum , etc.
Here is the steps-by-steps process to fix that error:
Method 1: Refresh your profile or import your token
- Click on the MetaMask extension icon on your browser and log in with your credentials.
- Click the Assets tab.
- Scroll down and you'll see Don't see your token? Click Import Token.
- You can even try hitting refresh list to refresh your MetaMask profile to see if your recent purchases appear. If the token still does not appear, then you must add the token - address manually.
- Click the Custom Tokens tab.
- You need to enter details such as token contract address, token decimal, token symbol, etc. However, you only need to enter the contract address and the rest of the details will appear automatically. If you don't know your contract address, go to Etherscan and get the contract address from the Profile Summary.
- After entering the contract address, the wallet will get additional details within 3-4 seconds. Then click Add Custom Token.
- Then click Import Token and the token will appear under the Assets tab.
Method 2: Restart the browser
- We recommend restarting your web browser before applying any serious fixes. After restarting the browser, the data related to the MetaMask wallet will be reloaded. Hopefully, this will also refresh your wallet's token balance. To restart the browser, simply close all tabs, quit the browser, and restart after 10-15 seconds.
Method 3: Clear MetaMask's cached data
Stored cache files may be the culprit for the MetaMask not showing a token issue. Therefore, clearing cached data becomes imperative. Follow the steps below.
For mobile applications
- Press and hold the MetaMask application until a pop-up menu appears.
- In the pop-up menu, click App Info.
- Under App Information, click Clear Data.
- After this, tap Clear Cache and tap OK to delete all cache files for the wallet app.
For browser extensions
- Launch your browser and go to settings.
- In settings, you'll find the option to clear your browser's cache under Privacy and Security.
Method 4: Switch to the correct encrypted network
It is possible that you are connected to a crypto network on a MetaMask wallet without you holding any tokens. Note that for Ethereum, you need to be connected to the Ethereum mainnet network. Likewise, if you have BNB, you will need to connect to the Binance Smart Chain network. You can switch networks on MetaMask from the Network drop-down menu.
Method 5: Update your app
If you are using the MetaMask wallet app on a mobile device, please make sure you are using the latest available version. Go to the App Store or Play Store to see if an update is available for the app. If yes, then go ahead and update your app to the latest version. Hopefully, this should fix the balancing issue not showing up on MetaMask.
So I hope this article will help you to understand what to do when MetaMask not showing balance and why is it happen. If you are still facing that error after trying the methods shown above, you should contact to MetaMask support.
