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7,800 IBM jobs could be replaced by AI within a few years, CEO suggests

By Hallie Gill
Nov 7, 2024
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International Business Machines Corp. is expected to "pause" hiring for "back-office" positions that could be automated by artificial intelligence.

IBM CEO Arvind Krishna explained in a May 1 interview with Bloomberg that many "back-office" jobs, such as those in human resources and accounting, may be the first to be automated by AI.

The IBM boss added that he could "easily" see 30% of these jobs being replaced by AI within five years. "I could easily see 30% of that being replaced by AI and automation within five years." According to LinkedIn, IBM has 282,000 employees worldwide, while Bloomberg reports that it has about 26,000 non-client-facing employees meaning about 7,800 jobs could go to AI.

According to some reports, AI-based automation has helped IBM save more than $1 billion in business expenses and maintenance costs. Tasks that could be automated include providing employment verification letters or moving employees between departments.

However, Krishna believes that HR roles that assess workforce composition, measure productivity and other tasks that benefit from human judgment may not be replaced in the next decade. Many industry experts are still at a crossroads over whether artificial intelligence really has the potential to put humans out of work on a massive scale. A recent study found that 62% of Americans believe the implementation of artificial intelligence in the workplace will have a "significant impact" on their employees within the next 20 years, leaving many workers "alarmed" and " concerned" about their future.

However, more technology-savvy Employees Feel Slightly More Secure About their Future. Blockchain Developer Salman Arshad Recently Explained THAT A I will not come to wipe out the developer Market, it will only server as a time to increase effect. your company wants to do. You can tell ChatGPT and it can perfectly translate your commands into smart contracts, audit processes, documents or white papers.” "ChatGPT and AI tools are a blessing; they are not our enemies, nor are they here to end a developer's career," he added.

Syed Ghazanfer, another blockchain developer, told Cointelegraph that the combination of human input and ChatGPT offers more versatility than a full transition to AI automation. On the other hand, Dominik Schiener, founder of the IOTA Foundation, believes that AI will take away human jobs, but at the same time AI and robotic processes will create new ones: "We're going to see more and more people being forced into new roles that may look different from anything they've ever done."

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