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Coinbase Extends Asset Recovery Tool to Polygon and BNB Chain Users

By James Dean
Mar 4, 2024
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Coinbase, a prominent cryptocurrency exchange, has announced plans to introduce a feature enabling users to reclaim lost assets sent to blockchains not natively supported by the platform, such as BNB Chain and Polygon.

According to the announcement made on February 27, users encountering issues with assets sent to a Coinbase account on BNB Chain or Polygon can now retrieve them by furnishing the transaction ID and the incoming Coinbase wallet address.

Traditionally, retrieving such assets has posed a challenge as they were deemed unrecoverable, mainly due to the unavailability of private keys required to reverse the transactions within Coinbase's support infrastructure. However, Coinbase's new initiative aims to address this long-standing issue.

For assets valued below $100, the recovery process through Coinbase will be free of charge. However, for assets exceeding this threshold, users will incur a 5% commission fee upon successful recovery.

While the technical infrastructure of cryptocurrency exchange wallets typically supports various blockchains and assets, including those not displayed on the platform's user interface, retrieving misdirected assets often demands considerable time, effort, and coordination among senior management overseeing the exchange's multi-signature wallets.

Coinciding with its announcement, Coinbase disclosed that its recovery tool has thus far reclaimed approximately $160 million worth of lost digital assets from the Ethereum blockchain. Presently, there are around 3,000 ERC-20 tokens mistakenly routed to Coinbase via BNB Chain, along with an additional 800 tokens sent via Polygon.

Coinbase expressed its ongoing commitment to expanding the scope of this feature to encompass additional assets and networks. However, it cautioned that due to the technical complexities involved in recovering unsupported assets, there is no assurance regarding the eligibility of specific assets for recovery in the future.


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