Coinbase users faced hours of service disruptions late Thursday and into early Friday after failures tied to Amazon Web Services infrastructure disrupted core trading systems, the cryptocurrency exchange said.
“Around 8 p.m. ET, Coinbase systems detected elevated error rates across multiple services, which the company traced to failures in AWS Availability Zone use1-az4 in the US-EAST-1 region,” Coinbase wrote.
Coinbase said its systems are designed to recover from a single availability zone outage. In this case, however, the company said failures affected multiple AWS zones, causing what it described as an “extended outage” of core trading services while AWS worked to restore temperature controls and other managed services.
Coinbase said the primary issue has been resolved, and directed users with account-related questions to Coinbase Support.
“Our team will conduct a full analysis,” Coinbase wrote in its X post. “Details may change as our investigation progresses and more information is received from AWS’s official retrospective, once published.”
Coinbase did not immediately respond to a request for comment by Decrypt.
