A third-party provider failure caused Revolut’s app to show wildly inaccurate crypto prices on Friday, the company confirmed, after users flooded social media with screenshots of Bitcoin listed at just 2 cents.
Third-Party Provider Blamed For Pricing ChaosRevolut acknowledged the problem in a public statement, saying engineers were working on a fix and urging customers to check its status page for updates.
Hi. We want to help resolve the issues you’re facing with the Bitcoin price notification. We’re currently experiencing issues affecting some of the app’s functionalities. Please be assured that our colleagues are working on this as we speak. Please keep an eye on our status page…
A company spokesperson later confirmed the disruption had been resolved, attributing it to a service failure at an unnamed external pricing provider.
The company said it was still evaluating the full details of what went wrong.
UPDATE: It wasn’t just Bitcoin. Multiple coins on Revolut appeared to flash-crash/glitch at the same time.
Screenshots shared on X and Reddit showed Bitcoin’s 24-hour chart registering a roughly 50% intraday plunge, with the price briefly anchoring near $39,900 before snapping back.
According to Revolut, The price of Bitcoin has just dropped to $0.02
Ranveer Arora, a former PwC quantitative trading lead and co-founder of Altura.trade, told reporters two explanations are in play.
The first is a corrupt data tick pushed through Revolut’s pricing system — a single bad data point that briefly anchored the chart before being corrected.
Because Revolut is not an exchange and pulls prices from outside providers, one faulty input can be enough to produce exactly this kind of chart distortion.
The second possibility is a transient liquidity gap. Revolut’s order book is shallower than what you’d find on a full exchange, so a large sell order could theoretically exhaust available bids and print a sharp downward wick before prices recover.
Arora noted, however, that the lack of matching prints on any other platform makes the data feed explanation more likely.
Why Retail Apps Face Unique Data RisksMarc Tillement, director of blockchain price oracle Pyth Data Association, said the episode shows how quickly a single bad data point can distort price perception — particularly in retail-facing systems where users may not think to cross-check what they’re seeing.
Tillement said that as markets grow more data-dependent, the reliability of pricing infrastructure becomes central to how much traders can trust what’s in front of them.
Transparent, verifiable data layers, he argued, are what separate a glitch from a crisis.
Featured image from Pixabay, chart from TradingView
