Dubai Duty Free has introduced Crypto.com Pay as a regulated digital payment option for eligible UAE residents, allowing customers to use their Crypto.com accounts at airport stores and online. The rollout integrates crypto-enabled payments into global travel retail.
Key Takeaways
Dubai Duty Free adds Crypto.com Pay across airports and online.Customers can authorize payments through the Crypto.com App.UAE regulation supports digital payment expansion.Serving millions of international travelers through Dubai’s airports, the retailer offers products including luxury goods, electronics, cosmetics, and other consumer categories. The addition of Crypto.com Pay broadens its digital payment ecosystem alongside existing options such as Apple Pay, Alipay, and Terrapay.
Dubai Duty Free stated:
“Dubai Duty Free has officially launched Crypto.com Pay, becoming the first airport retailer in the Middle East to introduce a regulated digital payment solution.”
How Crypto.com Pay Works for CustomersThe payment option has been integrated into Dubai Duty Free’s existing checkout process, allowing customers to use the service without a separate retail payment system. In-store shoppers selecting Crypto.com Pay receive a QR code showing the purchase amount in UAE dirhams, which they scan through the Crypto.com App before approving the transaction.
Online customers can select Crypto.com Pay during checkout, where a secure QR code is generated for payment confirmation. Mobile users are directed to the Crypto.com App to review and approve the transaction before returning to complete their orders.
The merchant settlement process keeps Dubai Duty Free’s financial operations in UAE dirhams while customers complete payments through Crypto.com Pay. Dubai Duty Free noted:
“Transactions are processed securely through Crypto.com’s regulated payment infrastructure, with settlement in UAE Dirhams (AED) to Dubai Duty Free.”
UAE Regulation Supports Crypto Payment ServicesStored value facilities allow users to hold and use electronic monetary balances through approved providers for payment transactions. The Central Bank oversees these services to ensure companies operating digital payment infrastructure meet regulatory requirements and maintain appropriate safeguards for users.
Dubai Expands Digital Payments Across Travel and CommerceCrypto.com President and Chief Operating Officer Eric Anziani said:
“Dubai Duty Free is one of the world’s most recognised travel retail brands and one of the largest single airport duty free operators globally. The launch of Crypto.com Pay marks another important milestone in expanding regulated digital payment solutions for everyday commerce.”


















