A non-fungible token (NFT) collector has taken legal action against the OpenSea NFT marketplace over multiple allegations, including having his account locked for more than three months after falling victim to a phishing scam.
OpenSea user Robbie Acres told Cointelegraph that he immediately reported it to NFT Marketplace after his NFT was stolen via a phishing scam.However, NFT collectors claim to have encountered many difficulties.
Additionally, the NFT marketplace responded by locking his account to prevent further losses. However, according to Acres, this was not the solution he asked for. "Despite repeated demands to unlock my assets, OpenSea held my assets for ransom for more than three months," he added. The investor also claimed that OpenSea asked him to forge a statement to unlock his account. NFT investors believe that the market should be responsible for the losses that occurred during the period. Acres is convinced that OpenSea's actions resulted in estimated damages of $500,000.
"Whether intentional or not, OpenSea's actions have caused me significant financial loss because I am an active investor in the Web3 community," he said. Because of this, Acres has hired lawyers to help take action against OpenSea.
Attorney Enrico Schaefer, who leads the legal team at Acres, said this was not an isolated case. Lawyers confirmed that several people were dealing with the same issue.
Beyond that, the attorney commented: “OpenSea needs to focus on its customers, the people who buy and sell NFTs, and not be blinded by growth, investor money, and gross revenue.”
