The Financial Industry Regulatory Authority (FINRA) recently concluded an investigation, revealing that about 70% of crypto-related communications failed to adhere to public communication standards. These communications were often found to be "false, exaggerated, unfounded, or misleading." FINRA's report, published on January 23, stated that this issue was identified after scrutinizing over 500 retail communications related to crypto assets, starting from November 2022.
According to FINRA, a significant portion, over 70%, of the reviewed communications exhibited "potentially material breaches" of its rules for interacting with the public. This finding underscores the increasing concerns around misinformation in the rapidly growing crypto market. Ira Gluck, senior director at FINRA, emphasized the importance of accurate and clear communication for individuals to make informed decisions about crypto asset investments and services. He pointed out that these communications vary widely, from podcasts to major advertising efforts like Super Bowl commercials.
The investigation noted that common violations included deceptive claims about cryptocurrencies and incorrect representations regarding the applicability of federal securities laws to digital assets. FINRA's targeted examination aims to guide cryptocurrency firms on appropriate practices in public communications. This scrutiny became particularly pertinent following the dramatic collapse of the FTX exchange in November 2022. Prior to its bankruptcy, FTX had engaged in a significant marketing blitz, involving high-profile endorsements and media appearances by its former CEO, Sam Bankman-Fried.
Post the FTX debacle, FINRA initiated a comprehensive review of public communications relating to cryptocurrencies. This review was part of a broader effort to enhance investor protection in the volatile cryptocurrency market. FINRA's role as a non-governmental regulator, authorized by the U.S. Congress, involves overseeing areas crucial to investor safety.
Working in tandem with the U.S. Securities and Exchange Commission (SEC), FINRA plays a vital role in the regulatory landscape. The authority not only approves broker-dealer licenses for cryptocurrency companies but also imposes penalties on firms that fail to comply with established guidelines. This regulatory oversight is key to maintaining transparency and trust in the burgeoning field of cryptocurrencies.



















